Cole Electric Inc. serves all of Tidewater • Virginia Beach/Chesapeake 757-498-2653 | Norfolk/Portsmouth 757-583-6560
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What Our Customers are Saying
From: Kelly M.
Cole Electric was a joy to deal with from start to finish. We emailed Scott, the owner through Angie's list who immediately called us back to set up a time to give us an estimate on the electrical work that we needed to have accomplished in our home. They showed up five minutes early with four guys, dressed neatly in matching Cole Electric uniforms. They walked around our house and fixed little things: like a cracked electrical outlet and a switch that needed to be changed for an electrical outlet. We estimated that they did about $150 worth of work and did not charge us! They gave us a detailed written estimate of the work to be done and what it would cost us.
My husband and I talked about it for two days and then we called them back to schedule our appointment for Friday, 01/25/13. Once again Cole Electric showed up early and neatly dressed. They began the job at 8 a.m. and put protective canvas coverings over all of our furniture. There were about six guys and what they call a "runner" who runs for different supplies. Turns out that the runner was Scott Cole's son. Everyone was respectful and kind to me, my husband and our two dogs. Our house was built in 1950 so to say our electrical was antiquated is an understatement. They changed out our electrical panel, put in three new outlets. About 3/4 through the job Mike, the guy in charge on our project, arranged for the inspector to come out and inspect our new electrical. It passed with flying colors!
When Cole Electric finished the job, two of our new light fixtures had not arrived yet. Mike told us to call Scott and let him know when the new fixtures arrived and they would come back and install the new lights in our bathroom. Two days later the lights arrived and I called Scott. Within an hour, Mike & another one of the Cole Electric guys came in and 15 minutes later they were finished. They took all the garbage out to our garbage cans and cleaned up neatly.
Scott Cole and his employees, embody the word: "Professionalism." Saying they are electricians doesn't quite fit. Artisans, Craftsmen & Electrical Concierges would all more accurately capture who they are as a company. I cannot say enough good things about our experience with them. They are AMAZING. The depths of our gratitude to Cole Electric far exceeds words.
Dear Mr. Cole,
I would like to let you know how pleased I am with the work that your company did on upgrading my electrical needs. The work was done in a very professional and timely manner. The workers were very pleasant and courteous at all times. It was a pleasure to watch them do their work.
I was very pleased in how they cleaned up and removed all of the waste materials that was left from removing old wire and hardware. The place was left as if no work had been done.
I will keep you in mind if there is anyone that needs electrical work done. I know you will be reasonable and honest in your dealings with them. To me that is more important than getting a cheaper price. As the old saying goes "you get what you pay for".
Today I called your company and arranged to have some electricians come out to do some diagnostics and possibly repair within my home. A 6:00 appointment was arranged.
The two gentlemen who came by were prompt. I understand that in the kind of business that you do, it is not always possible to be right on time, due to working with the needs of other customers. But I was impressed nonetheless.
Not only were the two gentlemen prompt, they were also nice, friendly and professional. You may feel it is their job to be that way however I've had many contractors in my house and you'd be surprised at how unprofessional and down right scary some of them can be!
I plan on recommending you to anyone who has a need for electrical repair.